ReCapture™ Privacy Policy

 

Effective Date: May 4, 2026

ReCapture Financial, Inc. (“ReCapture™,” “we,” “our,” or “us”) operates Financial Participation Membership Programs designed to help participating households structure spending activity, manage participation activity, and access participation-based financial pathways through ReCapture™ powered by CrowdPays®.

This Privacy Policy explains how information may be collected, used, stored, processed, and protected when users access:

  • JoinReCapture.com
  • affiliated program websites,
  • dashboard systems,
  • intake systems,
  • participation portals,
  • and related online services.

By using ReCapture™ websites or services, you consent to the practices described in this Privacy Policy.


Information We Collect

ReCapture™ may collect information including:

  • name,
  • email address,
  • phone number,
  • mailing address,
  • household budget information,
  • participation information,
  • onboarding information,
  • underwriting information,
  • payment information,
  • ACH/eCheck information,
  • dashboard activity,
  • participation records,
  • dealership referral information,
  • account activity,
  • browser/device information,
  • IP address,
  • and communication activity.

Information may be collected:

  • directly from users,
  • through forms,
  • through participation onboarding,
  • through dashboard systems,
  • through cookies,
  • through communication systems,
  • or through authorized third-party integrations.

Participation & Underwriting Information

Participation in ReCapture™ programs may require submission of:

  • household budget information,
  • spending information,
  • participation activity,
  • onboarding records,
  • identity verification information,
  • and underwriting-related information.

This information may be used to:

  • evaluate participation eligibility,
  • administer participation programs,
  • support operational services,
  • maintain participation records,
  • and administer participation pathways.

Submission of information does not guarantee:

  • participation approval,
  • participation benefits,
  • or future participation eligibility.

Financial Information

ReCapture™ may collect or process:

  • banking information,
  • ACH authorization information,
  • eCheck authorization information,
  • payment processing information,
  • transaction activity,
  • and participation-related payment records.

Financial information may be processed through:

  • banks,
  • ACH processors,
  • eCheck providers,
  • payment processors,
  • and authorized service providers.

ReCapture™ does not publicly display sensitive financial information.


Dashboard & Account Information

Future ReCapture™ dashboard systems may collect:

  • login activity,
  • participation tracking information,
  • participation credits,
  • communication records,
  • account settings,
  • participation status,
  • and operational activity records.

Users are responsible for maintaining:

  • password confidentiality,
  • account security,
  • and accurate account information.

SMS & Electronic Communications

If you opt into SMS communications, ReCapture™ may collect:

  • mobile phone numbers,
  • communication preferences,
  • message interaction data,
  • delivery confirmations,
  • and participation communication activity.

SMS communications may include:

  • onboarding messages,
  • participation notifications,
  • payment reminders,
  • underwriting updates,
  • and operational communications.

Mobile information will not be sold or shared with third parties for marketing or promotional purposes.


Cookies & Tracking Technologies

ReCapture™ websites may use:

  • cookies,
  • browser storage,
  • analytics tools,
  • session technologies,
  • and related tracking technologies.

Cookies may be used to:

  • improve user experience,
  • maintain login sessions,
  • support security,
  • analyze traffic,
  • remember preferences,
  • and support dashboard functionality.

Cookie preferences may be managed through browser settings and cookie consent tools.


Comments

When visitors leave comments on ReCapture™ websites, we may collect:

  • information shown in comment forms,
  • IP addresses,
  • browser user agent information,
  • and related metadata
    to support moderation, fraud prevention, and security.

An anonymized string created from your email address may be processed for spam detection and account validation purposes.


Media Uploads

If users upload images or files to ReCapture™ websites or systems, users should avoid uploading files containing embedded location data (EXIF GPS).

Uploaded content may be processed, stored, or reviewed for operational, administrative, or security purposes.


Embedded Content & Third-Party Services

ReCapture™ websites may include embedded:

  • videos,
  • forms,
  • calculators,
  • maps,
  • analytics tools,
  • payment systems,
  • and third-party content.

Third-party providers may collect:

  • usage data,
  • cookies,
  • browser information,
  • and interaction data.

Third-party providers may maintain separate privacy policies and operational practices.


How We Use Information

Information collected by ReCapture™ may be used to:

  • administer participation programs,
  • process onboarding activity,
  • administer underwriting,
  • facilitate payment processing,
  • support dashboard functionality,
  • provide customer support,
  • send operational communications,
  • detect fraud,
  • maintain compliance,
  • improve services,
  • analyze participation activity,
  • and protect platform security.

Information Sharing

ReCapture™ may share information only when reasonably necessary to:

  • facilitate payment processing,
  • administer participation activity,
  • support underwriting,
  • provide operational services,
  • comply with law,
  • protect security,
  • support fraud prevention,
  • or support authorized service providers.

Information may be shared with:

  • banks,
  • ACH processors,
  • payment processors,
  • communication providers,
  • software vendors,
  • analytics providers,
  • legal/compliance providers,
  • and operational service providers.

ReCapture™ does not sell personal information to third parties.


Data Retention

Participation records, onboarding information, payment records, communication records, and operational data may be retained:

  • for operational purposes,
  • legal purposes,
  • compliance purposes,
  • fraud prevention,
  • dispute resolution,
  • participation administration,
  • and security purposes.

Retention timelines may vary depending on:

  • participation status,
  • operational requirements,
  • legal obligations,
  • and compliance requirements.

Security Measures

ReCapture™ utilizes commercially reasonable security measures including:

  • SSL/TLS encryption,
  • access controls,
  • administrative safeguards,
  • operational monitoring,
  • and security technologies
    designed to help protect information.

However, no electronic system is completely immune from risk.


Your Rights

Depending on applicable law, users may request:

  • access to personal information,
  • correction of inaccurate information,
  • deletion of eligible information,
  • or limitation of certain processing activity.

Certain records may be retained where required for:

  • operational purposes,
  • fraud prevention,
  • compliance,
  • legal obligations,
  • or participation administration.

Children’s Privacy

ReCapture™ services are not directed toward individuals under 18 years of age.


Modifications

ReCapture™ reserves the right to:

  • update this Privacy Policy,
  • revise operational procedures,
  • modify participation systems,
  • or update privacy practices.

Updated versions may be posted electronically with revised effective dates.

Continued use of ReCapture™ services constitutes acceptance of revised policies.


Contact Information

ReCapture Financial, Inc.
500 Northside Circle NW, Suite PP05
Atlanta, Georgia 30309 USA

Phone: 1-855-369-5050
Email: support@JoinReCapture.com

JoinReCapture.com